Privacy notice
This notice describes how Brakelo, a brand of The Nelson M Group LLC, handles information collected on brakelo.com and through Brakelo Policy Pointers. Last updated November 12, 2026.
Who publishes this site
Brakelo, a brand of The Nelson M Group LLC, publishes this site. The responsible person is Kamal Bakkali. The postal address is 14210 Culver Drive, Irvine, CA 92604. Support is at 888-366-0133 and at support@brakelo.com.
Information we collect
If you use a form on this site, we collect the fields you choose to send: a first and last name, and, if you add them, an email address, a phone number, a ZIP code, a topic preference, and a written question. We also collect your choices on the privacy box and, on the Get started and Texts forms, your choices on the two optional text boxes. We log ordinary technical data such as the page you sent from, a time, and a basic browser type, so we can see whether a form arrived and can look into errors.
You can send the Get started form without a phone number and without marking either text box. A phone number is needed only if you want texts.
How we use what you send
We use form data to respond to a request, to enroll a person in Brakelo Policy Pointers when that is what they asked for, to send the informational or paid-marketing texts a person opted into, and to keep a record of consent and of opt-out requests. We use technical logs to operate the site and to investigate abuse. We do not sell a reader's personal details.
Texts
Brakelo Policy Pointers is operated with Trackly as the provider. Message and data rates may apply. Message frequency may vary, and is at most eight messages in a month. You may reply STOP to leave the program, or HELP for help. Please message HELP to any of our numbers to receive help or information about the number.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as necessary to provide text messaging services (e.g., aggregators or telecom providers).
Cookies and similar tools
The site may set a small cookie or a similar storage item so a page can remember a short preference, such as whether a menu is open, or so we can see, in aggregate, which pages are read. We do not use those tools to sell a list of readers. You can block cookies in your browser; the guides will still be readable.
How long we keep information
Consent records, opt-out records, and form submissions are kept for as long as we need them to operate the program and to show that we honored a request, and then they are deleted or stored in a reduced form. Technical logs are kept for a shorter operational period unless we must hold them longer to finish an investigation.
Your choices
You may ask us, at 888-366-0133 or support@brakelo.com, to correct a name or a number we have on file, or to delete a record we are not required to keep. For texts, STOP is the fastest way to leave. An opt-out is applied to the program; it does not erase a consent record we may need to keep to show that we honored the request.
Children
This site and Brakelo Policy Pointers are written for adults. If we learn that a record belongs to someone under 13, we delete it.
Changes
If we change this notice, we will update the date above and post the new text on this page. A material change to how texts work will also be described on the SMS terms page.
How to reach us
Brakelo, a brand of The Nelson M Group LLC, 14210 Culver Drive, Irvine, CA 92604. 888-366-0133. support@brakelo.com. The support desk answers on Pacific weekdays, 08:30 to 16:30.